Privacy Policy
AllSet Cleaning Services, LLC (also referred to as “AllSet Clean”) (“Company,” “we,” “us,” or “our”) operates the website https://allset-clean.com/ (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information, and describes rights available under applicable U.S. laws, including California privacy laws (CCPA/CPRA).
By using the Site, you agree to the practices described in this Policy.
1) Scope and Service Area
This Policy applies to personal information we collect when you:
- Visit or interact with the Site;
- Request an estimate/quote, schedule services, or contact us through the Site;
- Communicate with us by phone, email, or text message regarding estimates, appointments, or services; and/or
- Interact with our advertising or measurement technologies associated with the Site (such as tags, pixels, or cookies).
Service Area: We currently provide services only in California, U.S.A.
2) Notice at Collection (California)
When you provide information through the Site (for example, to request an estimate), we collect personal information to:
- Provide estimates and deliver cleaning services;
- Communicate with you about your request, scheduling, confirmations, and service updates (including by SMS if you opt in);
- Measure and improve the effectiveness of our advertising and Site performance;
- Operate and secure the Site; and
- Comply with legal obligations.
The categories of personal information we collect and the purposes for use are described below.
3) Personal Information We Collect
A) Information you provide
Depending on how you interact with us, we may collect:
- Identifiers and contact details: first and last name, email address, phone number;
- Location and service details: ZIP code and/or service address, service type requested, and scheduling preferences;
- Communications: information you include in messages, forms, or during calls/texts.
B) Information collected automatically
When you visit the Site, we may collect information automatically, including:
- IP address;
- Browser type and settings;
- Device identifiers and device information;
- Operating system;
- Referring/exit pages;
- Pages viewed, links clicked, and dates/times of access;
- Security and performance data (e.g., logs used to detect and prevent abuse).
C) Information received from advertising/analytics tools
We may receive or generate information through advertising and measurement technologies (for example, Google Ads tags and social media pixels) such as:
- Events associated with interactions on the Site (e.g., page views, button clicks, form submissions);
- Cookie identifiers and similar online identifiers; and
- Aggregated reporting about ad and Site performance.
D) Sensitive personal information
We do not intentionally request sensitive personal information (as defined by California law) through the Site. Please do not submit sensitive information in open text fields unless we specifically request it for a legitimate purpose.
4) How We Use Personal Information
We use personal information to:
- Provide estimates and services (including scheduling, dispatch, service delivery, and customer support);
- Communicate with you about your request, estimate, appointment, or service (including confirmations and service-related updates);
- Operate, secure, and maintain the Site, including troubleshooting, monitoring, and fraud prevention;
- Measure and improve advertising effectiveness and understand how users interact with the Site (for example, conversion tracking and performance reporting); and
- Comply with legal obligations and enforce our policies or agreements.
No marketing emails at this time: We do not currently send newsletters or promotional email marketing campaigns. If this changes, we will update this Policy and, where required, obtain appropriate consent.
5) Text Messaging (SMS) — Service Communications
If you provide your mobile phone number and opt in to receive text messages, you consent to receive service-related SMS and/or MMS messages from AllSet Clean, which may include:
- Appointment confirmations and reminders;
- Estimate scheduling and updates; and
- Service-related updates (e.g., arrival windows, changes, or follow-ups related to your request).
Important disclosures:
- Message frequency may vary.
- Message and data rates may apply.
- Consent is not a condition of purchase.
- You may opt out at any time by replying STOP.
- For assistance, reply HELP.
We intend to comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier requirements.
6) Cookies, Pixels, and Similar Technologies
We may use cookies, pixels, tags, SDKs, and similar technologies to:
- Operate and secure the Site;
- Enable core functionality and remember preferences;
- Understand Site usage and performance; and
- Support advertising measurement and reporting (including conversion tracking).
You can disable cookies through your browser settings. If you disable cookies, some Site features may not function properly.
Advertising and conversion measurement: We use advertising and measurement tools such as Google Ads and social media pixels to measure conversions, understand ad performance, and improve advertising relevance. These technologies may collect IP addresses, cookie identifiers, and interaction events.
7) How We Share Personal Information
We do not sell personal information for money, and we do not rent personal information.
We may disclose personal information in the following circumstances:
A) Service providers
We may share personal information with trusted vendors that perform services on our behalf (hosting, security, analytics, scheduling, SMS delivery). Vendors are bound by confidentiality and data protection obligations.
B) Legal and safety
We may disclose information if required by law or legal process, or to protect the rights, property, or safety of the Company, customers, or others.
C) Business transfers
In connection with a merger, acquisition, reorganization, or sale of assets, personal information may be transferred subject to appropriate safeguards.
8) Data Retention
We retain personal information only as long as reasonably necessary to provide estimates and services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
9) Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure.
10) Children’s Privacy
The Site is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
11) California Privacy Rights (CCPA / CPRA)
A) Your rights (California residents)
- Know/Access: request disclosure of personal information collected about you;
- Delete: request deletion of personal information;
- Correct: request correction of inaccurate personal information;
- Non-Discrimination: right not to be discriminated against for exercising your rights.
B) “Sale” and “Sharing” under California law
We do not sell personal information for money. However, disclosures of online identifiers to advertising partners through cookies/pixels may be considered “sharing” under CPRA.
C) Right to opt out of sale/sharing
To submit an opt-out request, contact us at giselle@allset-clean.com with the subject line “CPRA Opt-Out”.
D) Global Privacy Control (GPC)
Where required by law, we treat browser-based GPC signals as a valid opt-out request.
E) How to exercise your rights
Contact us using the details in Section 13. We may request verification of your identity before processing requests.
F) Authorized agents
You may submit requests via an authorized agent with proof of authorization.
12) Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with updated dates.
13) Contact Us
AllSet Cleaning Services, LLC (“AllSet Clean”)
Email: giselle@allset-clean.com
Address: Notting Hill Lane, Clovis, CA 93619, USA